At CanadaWholesaleClub, customer satisfaction is our priority. While we focus on delivering quality products at wholesale prices, we understand that returns may sometimes be necessary. Please review our refund and return policy below:
Eligibility
● Returns are accepted within 7 days of delivery.
● Items must be unopened, unused, and in their original packaging to qualify for refund.
● Perishable, dairy and frozen products, opened cosmetics, and hygiene-related products are non-returnable.
Refund & Return Options
● Customers will receive refund to the original payment.
● Partial or full returns are accepted, depending on the order.
● Return shipping costs are the responsibility of the customer, except in cases of incorrect items.
Defective Items
If you receive a defective, or incorrect product, please contact us immediately. We will arrange for a free replacement or full refund.
Processing Time
Once your return is received and inspected, refunds are processed within 3–7 business days.
Our Commitment
We strive to make your wholesale shopping experience reliable and hassle-free. If you have any questions or concerns regarding a return or refund, our support team is here to assist you.
