At CanadaWholesaleClub, we value your trust and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and wholesale eCommerce services.
1. Information We Collect
When you use our website or services, we may collect the following information:
● Personal Information: Name, email address, phone number, billing/shipping address.
● Payment Details: Credit/debit card or other payment information for order processing.
● Transaction Data: Purchase history, order details, and delivery records.
● Business Information (for permanent wholesale customers): Company name, tax ID, and resale certificate.
● Technical Information: IP address, browser type, device information, and cookies (for site functionality and analytics).
2. How We Use Your Information
We use the information we collect to:
● Process and fulfill your wholesale orders.
● Deliver products securely and on time across Canada.
● Provide account management for permanent wholesale customers.
● Communicate updates, offers, and support messages.
● Improve website functionality and customer experience.
● Detect, prevent, and investigate fraud or unauthorized activity.
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your information with:
● Delivery and Logistics Partners: To complete order fulfillment and shipping.
● Payment Processors and Financial Institutions: To securely handle transactions.
● Service Providers: Who assist us in IT, security, and customer support.
All third parties are required to protect your data and use it only for agreed purposes.
4. Data Security
● We use SSL encryption and secure payment gateways for transactions.
● Personal and business data is stored on secure servers with restricted access.
● Regular monitoring is in place to prevent unauthorized access or misuse.
5. Your Rights
You have the right to:
● Access the personal information we hold about you.
● Request corrections to inaccurate or outdated information.
● Withdraw consent to marketing communications at any time.
● Request deletion of your data, subject to legal and compliance requirements.
6. Age Restriction
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
